Register your Warranty Online
All Heat Design stoves are automatically covered by a one year warranty, but consumers will receive a free upgrade to a five year warranty on the parts listed if you register your appliance online or by completing the downloadable registration form and returned within one month.
REGISTER NOW TO TAKE ADVANTAGE
One Year Warranty
The warranty on Heat Design Stoves are valid for one year after the date of purchase. The following parts are covered under the standard One Year Warranty:
Stove body excluding consumables
Please note: If you overfire your stove, parts will wear out a lot quicker. It is recommended that the chimney is swept at least once a year. Your chimney may require additional sweeping depending on stove usage.
Five Year Warranty
Register now and increase your warranty to five years on the following parts:
Please Note: All fields below are mandatory and the Registration Form will not send until all fields are completed. Alternatively register offline by simply downloading the Warranty Document, print, complete and return by post to the address on the Warranty.
Heat Design provides you with a Five Year Warranty for the following parts of your new product: Top, Sides, Base, Front, Door and Legs.
This five year warranty specifically excludes naturally wearing parts of ‘consumables’ such as glass, firebricks, grate parts, log retainers, baffles, ash pan and rope seal. The use of unauthorised fuels such as petro-cokes will render the warranty null and void. To maintain the warranty; it is important that your appliance has been installed in accordance with the manufacturer’s instructions by an appropriately qualified engineer.
All warranty claims should be reported to Heat Design and the product serial number (the serial number is located on the data badge on your product) date of purchase, proof of purchase (receipt) and details of the specific nature of the problem must accompany the claim.
If you wish to register offline, simply download the Warranty Document, complete and return by post to:
Heat Design 60 Hawthorn Road, Western Industrial Estate, Naas Road, Dublin 12, D12 E2WF, Ireland